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I want to search for a ticket by providing the ticket-number.
I click on the lens-icon in the top bar.
I enter the ticket-number in the filter field "Ticket#".
I press enter.
The Znuny System opens the ticket.
Actual behavior
I want to search for a ticket by providing the ticket-number.
I click on the lens-icon in the top bar.
I enter the ticket-number in the filter field "Ticket#".
I press enter.
The Znuny System opens an overview of a number of tickets. It seems that the entered value in the field "Ticket#" is not transferred.
How to reproduce
Click on the "lens-icon" in the top bar.
Enter a valid ticket-number in the filter-field "ticket#".
Press enter on keyboard to execute the search-query.
Additional information
When you click on the "search"-button instead it works as expected.
The text was updated successfully, but these errors were encountered:
arminarmin
changed the title
Bug - Search does not take entered values when executed by pressing enter
Bug - Search does not take entered values when executed by pressing enter button insted of clicking "search"
Aug 13, 2024
hanneshal
changed the title
Bug - Search does not take entered values when executed by pressing enter button insted of clicking "search"
Bug - Search does not take entered values when executed by pressing enter button instead of clicking "search"
Aug 13, 2024
we are talking about the toolbar icon, not the toolbar instant search, correct?
Some additional information for the dev to fix this:
This (submit on enter) works fine when the fulltext field is still in the view.
If the field is removed, "enter to submit" functions are no longer working.
Second info:
Toolbar Search works fine, c&p the ticket number, hit enter, bingo.
@arminarmin
we try.
But I can not reproduce this behaviour.
Either you have a prefix in front of the actual number or there are more tickets which match (articles, notes..) to this number.
Also please note: this issue is related to the missing submit action and my information were just some notes for the devs.
Nothing else should be discussed here, otherwise we wont get anyhting done. ;)
Environment
Expected behavior
Actual behavior
How to reproduce
Additional information
When you click on the "search"-button instead it works as expected.
The text was updated successfully, but these errors were encountered: