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NVDA jumps to an invisible dialog on chatgpt website #17594

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dreinn opened this issue Jan 7, 2025 · 4 comments
Open

NVDA jumps to an invisible dialog on chatgpt website #17594

dreinn opened this issue Jan 7, 2025 · 4 comments

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@dreinn
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dreinn commented Jan 7, 2025

Steps to reproduce:

Actual behavior:

go to
https://chat.openai.com/
signin with your preferred method. You'll see that NVDA fall out into a "dialog" and you can't write anything. You must press ctrl-nvda-space for exiting object. Then you can write, but when ChatGpt composes an answer, the cursor return to the invisible dialog.
Other screen reader doesn't have this behaviour.

Expected behavior:

NVDA should ignore the invisible dialog.

System configuration

NVDA 2024.4 all versions.

Windows version:

win10 and win11.

Name and version of other software in use when reproducing the issue:

Chrome, Edge Firefox, Brave, all versions.
I'm aware that this is probably not a real NVDA bug, but as mentioned, all other screen readers ignore the dialog that appears, and I had to point it out somehow!

@amirsol81
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Yes, duplicable with the latest alphas. FYI it doesn't affect JAWS.

@SaschaCowley
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Welcome @dreinn ,

We are unable to process this issue as it stands.

  • Please fill out the issue template fully.
  • This is very likely a problem with the implementation of the application/website, as a starting point please submit feedback to the authors to let them know about the problem.

Kind Regards,
NV Access Software Developers

@CyrilleB79
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As a workaround, press shift+escape shortcut key to focus the input field of the chat.

@dreinn
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dreinn commented Jan 8, 2025

Now the issue is properly readable, there were 2 bad signs that prevent some information to appear. Sorry.

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4 participants