add-ons store: the description of the add-ons is unreadable with the up and down arrow keys and in say all.

[paulber19]

When we use the up and down arrows to read the add-on description, it is read word by word.
When we use "nvda+down arrow" to read the entire add-on description, words are split.

Steps to reproduce:

Actual behavior:

• open add-ons store dialog.
• choose an add-on and press "tab" to socus the description window.
• presse downArrow key to read the description.

Each time you press, NVDA only reads one or two words of the description.

• now, press "control+home" to return to the beginning of the description
• press "NVDA+downArrow" to read all the description.

The description is read but some words are split and spaces are inserted.

For exemple, there is the description that is read for the "Emoticons" add-on:

Enables the announce ment of emoticon names instead of the character Representation.
The word announcement is split.

For exemple, there is the description that is read for the "Clip Contents Designer" add-on:

Allows the joining of separate fragments of text on the clipboard and clearing of clipboard content.
Current text on the clipboard can be presented in browse mode.
Option to request confirmati on before performin g actions such as copy, cut, add text, or clearing
the clipboard to avoid accidental changes.

The words confirmation, performing, are split.

Expected behavior:

Reading should not be done word by word with upArrow and downArrow keys.
Words should not be broken up into saying all

NVDA logs, crash dumps and other attachments:

System configuration

NVDA installed/portable/running from source:

NVDA portable

NVDA version:

NVDA version alpha-34834,ada79080 x86

Windows version:

Windows 10 22H2 (10.0.19045) workstation AMD64

Name and version of other software in use when reproducing the issue:

None

Other information about your system:

Other questions

Does the issue still occur after restarting your computer?

Yes

Have you tried any other versions of NVDA? If so, please report their behaviors.

No problem with nvda 2024.4.1

If NVDA add-ons are disabled, is your problem still occurring?

The add-ons are necessary.

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

No tested.

[SaschaCowley]

@paulber19 could you try maximising the Add-on Store window to see if this fixes the problem?
Have you reduced your display resolution, or increased your system text size?

[paulber19]

The problem occurs when the window is maximized, but not when it is restored. Le 06/01/2025 23:53, Sascha Cowley a écrit :

…

@paulber19 <https://github.com/paulber19> could you try maximising the Add-on Store window to see if this fixes the problem? — Reply to this email directly, view it on GitHub <#17568 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ADZLFFGEHNEMHDL7KCY4BHL2JMCPFAVCNFSM6AAAAABUJWTGI6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKNZUGA3DSMBQGY>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[CyrilleB79]

I cannot reproduce this issue on my side.

@paulber19:

1. This question from Sascha remains unanswered:

Have you reduced your display resolution, or increased your system text size?
Could you answer it?

2. Could you provide a log in debug mode (and without add-ons) so that I can try to reproduce exactly what you do?
3. Could you update the initial description indicating that the Add-on Store window should be maximized? And while at it, move the steps to reproduce the issue in the correct section?

Thanks!

[paulber19]

Have you reduced your display resolution,

No

or increased your system text size?

No.

2.Could you provide a log in debug mode (and without add-ons)

You need at least one add-on to read its description. If the log is needed I will provide it but I don't know if attachments are accepted. What I do is quite simple. I launch the addon store using the NVDA menu. The window opens, the list of installed add-ons is automatically in focus and the first add-on is selected. By tabbing, I place the focus in the add-on description area. With the downArrow and uparrow I try to read this description. Each time the cursor moves, only one or two words are read. By "alt+space", I check that the window is indeed maximized This is the case because the choice to maximize is unavailable. If using this menu, I choose to restore the window and return to the description area, reading is then done correctly. If the window is maximized again, the problem returns. I would like to point out that all this does not happen with NVDA 2024.4.1. Which suggests that it is not the display state of W10 that is the problem.

3.Could you update the initial description indicating that the Add-on Store window should be maximized? And while at it, move the steps to reproduce the issue in the correct section

Sorry, but I will not embark on this adventure. I'm already having a hard time filling out the bug report and I'm afraid of doing something stupid. Le 07/01/2025 13:45, Cyrille Bougot a écrit :

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I cannot reproduce this issue on my side. @paulber19 <https://github.com/paulber19>: 1. This question from Sascha remains unanswered: Have you reduced your display resolution, or increased your system text size? Could you answer it? 2. Could you provide a log in debug mode (and without add-ons) so that I can try to reproduce exactly what you do? 3. Could you update the initial description indicating that the Add-on Store window should be maximized? And while at it, move the steps to reproduce the issue in the correct section? Thanks! — Reply to this email directly, view it on GitHub <#17568 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ADZLFFAVTQDF7M5KJR5D7D32JPD7JAVCNFSM6AAAAABUJWTGI6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKNZVGIYTIMRVGU>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[CyrilleB79]

I mean you provide us a log with add-ons disabled. If I understand correctly your issue, you can still start NVDA with add-ons disabled, but got to the add-on store, select an add-on and read its description.

Regarding attachments, it may not be possible to send them to GitHub if you reply be e-mail. But if you open GitHub's page of this very PR, and write your answer on this page, before sending it, tab twice and you will find a button "Paste, drop, or click to add files". Press it and you will land in a usual open file dialog allowing to select your file. Once done, do not forget to send your answer with the "Comment" button. Not all file types are supported for attachments, but .log are.

If for any reason it's not doable for you, you may send me the log privately and, if you agree, I may post it here myself. If you prefer to share your log only with me, it's also possible; just let me know explicitly.

What you do is probably simple. But given I am not able to reproduce, I am trying, with the log, to find a more reliable and objective way to reproduce, or to understand why I cannot.

At last, regarding the edition of the initial description of this message, it's not mandatory, we have all the information anyway. Though, if you wish me to help you to learn to do this, I can; just ask me. We may discuss it through e-mail in French, this may be easier.

[SaschaCowley]

@paulber19 could you also please provide a screenshot of the Add-on Store window in the state that it is in when you are experiencing the issue? If you are unsure if the screenshot contains personal information, you may email it to [email protected] mentioning this issue.

[CyrilleB79]

@paulber19 has sent me the logs:

• the log with the maximized window, where the issue occurs: NVDA log avec la fenêtre addon store agrandie.txt
• the log with the restored window, where the issue does not occur: NVDA log avec fenêtre addon store restaurée.txt

Unfortunately, I cannot find any issue, nor any difference with what I do in the STR.

Next step would be a visual check as requested by @SaschaCowley.

[paulber19]

I just noticed something: - no screen is connected to my PC. By plugging in a screen, the problem disappeared. - when I unplugged the screen, it reappeared. - in landscape mode, the problem disappeared. - in portrait mode, he reappeared. Le 08/01/2025 23:48, Cyrille Bougot a écrit :

…

@paulber19 <https://github.com/paulber19> has sent me the logs: * the log with the maximized window, where the issue occurs: NVDA log avec la fenêtre addon store agrandie.txt <https://github.com/user-attachments/files/18353838/NVDA.log.avec.la.fenetre.addon.store.agrandie.txt> * the log with the restored window, where the issue does not occur: NVDA log avec fenêtre addon store restaurée.txt <https://github.com/user-attachments/files/18353852/NVDA.log.avec.fenetre.addon.store.restauree.txt> Unfortunately, I cannot find any issue, nor any difference with what I do in the STR. Next step would be a visual check as requested by @SaschaCowley <https://github.com/SaschaCowley>. — Reply to this email directly, view it on GitHub <#17568 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ADZLFFA2NVCFAQHW3VTXXPT2JWTMPAVCNFSM6AAAAABUJWTGI6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKNZYHAZDMMBVHE>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[Adriani90]

@paulber19 are all your installed addons disabled?
And does this problem occur also on the available addons tab?

[CyrilleB79]

@Adriani90 the log provided by @paulber19 (see #17568 (comment)) clearly indicate that Paul has launched NVDA with add-ons disabled.

The screen orientation or presence seems a good track, even if I do not know why the issue has only appeared recently.

[paulber19]

Continuing my research, I noticed that the size of the "description" text area of ​​the addon store window varies a lot depending on the display mode: with nvda alpha: in landscape: location: RectLTWH(left=681, top=88, width=304, height=100) in portrait: location: RectLTWH(left=681, top=88, width=48, height=100) In portrait, the width is very small. Contrary to what I said for NVDA 2024.4, the problem also exists but is less sensitive. The width also varies but to a lesser extent: with nvda 2024.4: in landscape: location: RectLTWH(left=527, top=88, width=458, height=100) in portrait: location: RectLTWH(left=527, top=88, width=202, height=100) In conclusion, I think it would be useful to ensure that this text box has sufficient width to be understandable regardless of the display mode. Le 09/01/2025 10:40, Cyrille Bougot a écrit :

…

@Adriani90 <https://github.com/Adriani90> the log provided by @paulber19 <https://github.com/paulber19> (see #17568 (comment) <#17568 (comment)>) clearly indicate that Paul has launched NVDA with add-ons disabled. The screen orientation or presence seems a good track, even if I do not know why the issue has only appeared recently. — Reply to this email directly, view it on GitHub <#17568 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ADZLFFEK3BTFDKCXAWPUVU32JY72HAVCNFSM6AAAAABUJWTGI6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKNZZGU4TOMRSGQ>. You are receiving this because you were mentioned.Message ID: ***@***.***>