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Customer ingests some spans that are missing parent traces or a designated parentSpanID. This results in the trace name missing in the trace list (both Explore Traces and Classic Explore).
Potential solution
Designate the top span in a list of spans as the used trace name if parentSpanID is missing.
The text was updated successfully, but these errors were encountered:
User problem
Customer ingests some spans that are missing parent traces or a designated
parentSpanID
. This results in the trace name missing in the trace list (both Explore Traces and Classic Explore).Potential solution
Designate the top span in a list of spans as the used trace name if
parentSpanID
is missing.The text was updated successfully, but these errors were encountered: