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Troubleshooting

Embed quizes are showing 404 errors

Reason:

• Multiple versions of the plugin are installed (ex. /plugins/enp-quiz/ and /plugins/engaging-quiz/)
  • Solution 01:

    • Delete the /plugins/engaging-quiz/ plugin.

  • Solution 02:

    • Check the quiz related files that get created in the directory root and wp-content folders too. There may be some duplicates or incorrect paths there if two plugins got installed.

    • If they’re messed up, use one of the staging or dev sites as an example for the file paths that need updating. The .htaccess file can sometimes be an issue there as well.