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[Issue]: Blank page launching mac x64 binary #299

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ThomasDThales opened this issue Jun 11, 2024 · 0 comments
Open

[Issue]: Blank page launching mac x64 binary #299

ThomasDThales opened this issue Jun 11, 2024 · 0 comments
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bug Something isn't working

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@ThomasDThales
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ThomasDThales commented Jun 11, 2024

Issue Description

The sratool mac x64 binary displays a blank page after launching:
Screenshot 2024-06-11 at 11 51 43 AM

This issue in known in electron and fixed after electron 28 (current : 22)
(A way to fix it would be to upgrade the electron dependency)

Troubleshooting
Make sure you proxy configuration is right

The issue appeared for these configuration:
Screenshot 2024-06-11 at 12 06 21 PM
Screenshot 2024-06-11 at 12 05 17 PM

And disappeared with these:
Screenshot 2024-06-11 at 12 07 54 PM
Screenshot 2024-06-11 at 12 08 12 PM

NOTICE: A bad setting of either http or https proxy configuration (If they are checked in the network settings) will trigger the issue.

Duplicate Steps

Launch the app

Expected Results

The app runs normally after the launch

Version Detected

1.1.0 (Default)

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@ThomasDThales ThomasDThales added the bug Something isn't working label Jun 11, 2024
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