[Article idea] Explain what is an OS project, why and how contributing

[marionf]

To educate people we should write an article to explain:

• What is an open source project
• Why contributing and what are the benefits
• How contribute (translation through crowdin, PR & bugs & feature request through Github, testing the beta and RC)

This article could be linked in some github answer's

[matks]

@marionf We maybe dont need to write this article, because the answer has already been written by many other people 😄

https://opensource.com/resources/what-open-source

https://dev.to/vikaspandey121/why-and-how-to-contribute-to-open-source-22ge

https://dev.to/tracycss/open-source-contribution-for-beginners-1mhe

https://dev.to/matks/why-should-i-contribute-to-open-source-21p

So maybe we just need to provide links ? 😉

Our developer documentation also explains how to contribute https://devdocs.prestashop.com/1.7/contribute/contribute-pull-requests/ but maybe this is not what you refer to?

[marionf]

Some people when submitting issues are waiting from us to fix their issues ASAP and even sometimes directly on their website like if we are the support of a paying turnkey product.

This is why I think it's important to explain in an article that PrestaShop is an open-source project and not a turnkey product with free support.
By the way it could be an opportunity to explain:

• what is an open source project,
• what are the advantages,
• why we can't do everything,
• why crontributing is important,
• what are the risks if there are no tests / no contributions,
• how contributing (not only through code and pull request but also through testing beta/RC, submiting bug/regressions/feature request, translation through crowdin etc...)

We could then link this article in the issue's answer to avoid having to write a big block in each issue to explain all these things