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[Data Import] Data Import: Customer support should reply within a reasonable time frame #11

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NenoLoje opened this issue Sep 8, 2022 · 0 comments
Open

[Data Import] Data Import: Customer support should reply within a reasonable time frame #11

NenoLoje opened this issue Sep 8, 2022 · 0 comments
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Azure DevOps

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@NenoLoje
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NenoLoje commented Sep 8, 2022

Current state

When contacting customer support while having issues with data import, it can take days (in one case, it was 6 work days) until any meaningful response.

Desired state

Customer support should react to data import-related issues within a reasonable time frame.
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