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[Bug]: Error connecting to the portfolio after app upgrade #12840

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sethkfman opened this issue Jan 6, 2025 · 1 comment
Open

[Bug]: Error connecting to the portfolio after app upgrade #12840

sethkfman opened this issue Jan 6, 2025 · 1 comment
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Sev2-normal An issue that may lead to users misunderstanding some limited risks they are taking team-mobile-platform type-bug Something isn't working

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@sethkfman
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Describe the bug

User performed an upgrade to 7.38.0 and attempted to bridge funds on the portfolio.

  • User selected the bridge button in the app
  • The portfolio showed an account balance but presented an error on connection.
  • User was unable to connect and perform the bridge
  • User was able to disconnect from the dapp in the permission view and reconnect. This allowed them to complete the bridge.

Expected behavior

  • User upgrades the app to 7.38.0
  • Account permissions remain intact and allow connection or bridging

Screenshots/Recordings

  • User was unable to connect and perform the bridge:
    Image
    Image

Steps to reproduce

  1. Install 7.37.1 and connect account to portfolio dapp
  2. Upgrade 7.38.0
  3. Attempt to bridge assets on Base
  4. See if there is a connection error

Error messages or log output

Detection stage

In beta

Version

7.38.0

Build type

Beta

Device

iOS

Operating system

iOS

Additional context

No response

Severity

No response

@sethkfman sethkfman added the type-bug Something isn't working label Jan 6, 2025
@github-project-automation github-project-automation bot moved this to To be fixed in Bugs by team Jan 6, 2025
@github-project-automation github-project-automation bot moved this to To be fixed in Bugs by severity Jan 6, 2025
@metamaskbot metamaskbot added the regression-beta-7.38.0 Regression bug that was found in beta in release 7.38.0 label Jan 6, 2025
@sethkfman sethkfman added Sev2-normal An issue that may lead to users misunderstanding some limited risks they are taking and removed regression-beta-7.38.0 Regression bug that was found in beta in release 7.38.0 labels Jan 6, 2025
@chrisleewilcox
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No luck trying to reproduce this issue on iOS or android devices. Can we get a recording reproducing this issue?

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Labels
Sev2-normal An issue that may lead to users misunderstanding some limited risks they are taking team-mobile-platform type-bug Something isn't working
Projects
Status: To be fixed
Status: To be fixed
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3 participants