French locale triggers 'Contents of this page can not be retrieved' when seeking Help page

[FMD14]

Is there an existing issue for this?

• I have searched the existing issues

Forums discussion

https://forum.freecadweb.org/viewtopic.php?f=12&t=70295

Version

0.20 (Release)

Full version info

[code]
OS: Windows 10 Version 2009
Word size of FreeCAD: 64-bit
Version: 0.20.29177 (Git)
Build type: Release
Branch: releases/FreeCAD-0-20
Hash: 68e337670e227889217652ddac593c93b5e8dc94
Python 3.8.10, Qt 5.15.2, Coin 4.0.1, Vtk 8.2.0, OCC 7.6.2
Locale: French/France (fr_FR)
Installed mods: 
  * Curves 0.5.2
  * fasteners 0.3.50
  * Help 1.0.3
  * sheetmetal 0.2.51
[/code]

Subproject(s) affected?

No response

Issue description

Erreur quand l'option Freecad tab est coché

Anything else?

No response

Code of Conduct

• I agree to follow this project's Code of Conduct

[luzpaz]

@FMD14 can you explain what's going on here?

[FMD14]

Good evening
When the In a new Freecad Tab is checked
I have an error message like the screen above
On the other hand In you default wen browser is checked and in the help parameter editor OptionOnline is true
Help appears in full screen under my web editor

I have decreased the web screen to show you and not in Freecad
FMD14

[luzpaz]

@yorikvanhavre this looks like its related to the the Help Addon, right?

[FMD14]

Good evening

I redid an installation as Administrator

I ran FreeCad as an Administrator

I made F1 for help at the time of download an error in the report view

What to do

FMD14

[FMD14]

[luzpaz]

Can your reproduce on development version ? https://github.com/FreeCAD/FreeCAD-Bundle/releases/tag/weekly-builds

[FMD14]

Hello
Installation with the link you gave me
Loading help
F1 works in English
Change in preferences to have in French
Error

[luzpaz]

@FMD14 please post your full About info for reference.

[FMD14]

[code]
OS: Windows 10 Version 2009
Word size of FreeCAD: 64-bit
Version: 0.21.29997 (Git)
Build type: Release
Branch: master
Hash: b52967d52ac46eff7c59e74d991f3f5b298944ef
Python 3.10.5, Qt 5.15.4, Coin 4.0.0, Vtk 9.1.0, OCC 7.6.2
Locale: French/France (fr_FR)
Installed mods:

• Help 1.0.3
  [/code]

[luzpaz]

Transferred back to main FreeCAD repo as this is a bug somewhere. Perhaps in the external help addon.

[FMD14]

[code]
OS: Windows 10 Version 2009
Word size of FreeCAD: 64-bit
Version: 0.21.30256 (Git)
Build type: Release
Branch: master
Hash: 55866fd62221beadad3cfd60915278b156609a66
Python 3.8.13, Qt 5.15.4, Coin 4.0.0, Vtk 9.1.0, OCC 7.6.2
Locale: French/France (fr_FR)
[/code]

Hello
With the latest version 0.21 on a computer works without doing anything
On the second I want to install at the time install the help I have an error
and it does not install the additional module

[luzpaz]

Would you be willing to test this on the v0.21.x dev branch ?

[luzpaz]

@chennes have you happen to seen an addon manager error like this before ☝️

[FMD14]

I can test on the v 0.21x development branch
how to do it

[luzpaz]

Available from https://github.com/FreeCAD/FreeCAD-Bundle/releases/tag/weekly-builds

[FMD14]

Hello
Same error with downloaded version
Last night
Installation help the additional module does not install blocking

OS: Windows 10 Version 2009
Word size of FreeCAD: 64-bit
Version: 0.21.30265 (Git)
Build type: Release
Branch: master
Hash: c35244e74f326a04c5bcab31e984742db582ac78
Python 3.8.13, Qt 5.15.4, Coin 4.0.0, Vtk 9.1.0, OCC 7.6.2
Locale: French/France (fr_FR)

[luzpaz]

@yorikvanhavre have you seen this type of issue with the external help addon before?

[luzpaz]

@yorikvanhavre please transfer to https://github.com/FreeCAD/FreeCAD-Help/

[chennes]

The Addon Manager problem is on me -- when refactoring I missed a couple variable initializations. Fixed in 01d9ff8958b35c1ad125ab236b13932469c2ccd3.

[luzpaz]

@FMD14 is there a way you can test this fix ?

[FMD14]

What should I do?

[luzpaz]

@FMD14 this should be available in the weekly build, if you want to test

[FMD14]

error version 11/09/2022

[luzpaz]

Please Always always add full About info. Not sure if you updated the actual updated weekly, your About info would tell us that instead of creating more confusion.

[FMD14]

OS: Windows 10 Version 2009
Word size of FreeCAD: 64-bit
Version: 0.21.30345 (Git)
Build type: Release
Branch: master
Hash: f42a47aa0fd8c4f34ef63c185d9f29b9b6e84737
Python 3.8.13, Qt 5.15.4, Coin 4.0.0, Vtk 9.1.0, OCC 7.6.3
Locale: French/France (fr_FR)

[yorikvanhavre]

Sorry about the delay guys! Indeed this is a help addon issue (I concentrated on the english side so far and didn't test other languages much yet). I'm transferring the issue there and do a fix ASAP

[FMD14]

[code]
OS: Windows 10 Version 2009
Word size of FreeCAD: 64-bit
Version: 0.21.30256 (Git)
Build type: Release
Branch: master
Hash: 55866fd62221beadad3cfd60915278b156609a66
Python 3.8.13, Qt 5.15.4, Coin 4.0.0, Vtk 9.1.0, OCC 7.6.2
Locale: French/France (fr_FR)
Installed mods:

• Curves 0.5.7
• fasteners 0.4.4
• fcgear 1.0.0
• Help 1.0.3
• sheetmetal 0.2.56
  [/code]

This version works
But the new update doesn't work

[luzpaz]

But the new update doesn't work

What do you mean?

[FMD14]

version of 2022/09/25 30454 still makes the same error

[luzpaz]

@FlachyJoe do you mind confirming this bug in french locale? (i can't seem to)

[FMD14]

Version that works

Version that does not work

[luzpaz]

Looks like a regression