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TROUBLESHOOTING.txt
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===================================
T R O U B L E S H O O T I N G
===================================
Please review the possible solutions below for any issues you may have, before contacting the developers for support. If you are still having issues after trying everything relevant in this document, please reach out to the developers for help in the comm channels listed below. Any feedback is GREATLY appreciated, as it helps make this app better for everyone! :)
Have a question, feature you'd like to see added, or an issue to report? You can do that at the following URLs...
Issue Reporting (Features / Issues / Help): https://github.com/taoteh1221/Open_Crypto_Tracker/issues
Discord Chat: https://discord.gg/WZVK2nm
Telegram Chat: https://t.me/joinchat/Oo2XZRS2HsOXSMGejgSO0A
Private Contact: https://dragonfrugal.com/contact
Donations support further development...
Bitcoin: 3Nw6cvSgnLEFmQ1V4e8RSBG23G7pDjF3hW
Ethereum: 0x644343e8D0A4cF33eee3E54fE5d5B8BFD0285EF8
Helium: 13xs559435FGkh39qD9kXasaAnB8JRF8KowqPeUmKHWU46VYG1h
Solana: GvX4AU4V9atTBof9dT9oBnLPmPiz3mhoXBdqcxyRuQnU
Github Sponsors: https://github.com/sponsors/taoteh1221
Patreon: https://www.patreon.com/dragonfrugal
PayPal: https://www.paypal.me/dragonfrugal
=========================================================================================================================================
Ticker Won't Run With Command: ~/ticker-start
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If you think you have installed this application correctly AND are running RaspberryPi OS, but the command ~/ticker-start does not start the ticker, please try a fresh install onto your MicroSD card of the download titled "Raspberry Pi OS with desktop and recommended software", located here:
https://www.raspberrypi.com/software/operating-systems/#raspberry-pi-os-32-bit
The recommended way to install this version of Raspberry Pi OS to your MicroSD card is with Raspberry Pi Imager, located here:
https://www.raspberrypi.com/software/
=========================================================================================================================================
Kucoin Markets Do Not Work
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Kucoin markets will not work if you do not PROPERLY install the ticker app. Copy / paste / run the command below in a terminal program (using the 'Terminal' app in the system menu, or over remote SSH), while logged in AS THE USER THAT WILL RUN THE APP (user must have sudo privileges):
wget --no-cache -O TICKER-INSTALL.bash https://git.io/Jqzjk;chmod +x TICKER-INSTALL.bash;sudo ./TICKER-INSTALL.bash
=========================================================================================================================================
=========================================================================================================================================
Bitcoin Value Of Altcoin Is Zero
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'ticker_max_decimals' may need to be set higher in config.js
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Data Errors, Data Not Updating, System Crashing, Blank Screen After Awhile
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Restart the device running this app. If this fixes the problem, AND YOU ARE USING FIREFOX / EPIPHANY / MIDORI AS THE TICKER BROWSER, set the ticker browser to chromium INSTEAD (ANY OTHER BROWSERS MAY LACK HARDWARE ACCELERATION #ON LOW POWER DEVICES#). ALSO, make sure you are using a WELL-MAINTAINED version of a debian-based operating system for maximum compatibility with this app (Ubuntu or Raspberry Pi OS are VERY stable and reliable).
=========================================================================================================================================
=========================================================================================================================================
Running on an OLDER Raspberry Pi Device, and Having Issues
-----------------------------------------------------------------------------------------------------------------------------------------
You MAY need to try the LEGACY version of Raspberry Pi OS:
https://www.raspberrypi.com/news/new-old-functionality-with-raspberry-pi-os-legacy/
=========================================================================================================================================