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UK VAT Validation no longer working #10452

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csnlima1 opened this issue Feb 26, 2025 · 0 comments
Open

UK VAT Validation no longer working #10452

csnlima1 opened this issue Feb 26, 2025 · 0 comments
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focus: tax (VAT) documents priority: critical The issue is critical—e.g. a fatal error, security problem affecting many customers. type: bug The issue is a confirmed bug.

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@csnlima1
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csnlima1 commented Feb 26, 2025

Describe the bug

Users are unable to enter the UK VAT number for WooPayments invoices. We are also unable to add it to the MC Tool (see screenshot)

This may be happening because we are using API V1 of the VAT validation service which has been discontinued. We will need to move on to V2.

Additional context

Internal issue report on Slack p1740573515896379-slack-C3NCP7ZJ6
Merchant ticket - 9448010-zd-a8c and 9459061-zd-a8c

@csnlima1 csnlima1 added the type: bug The issue is a confirmed bug. label Feb 26, 2025
@haszari haszari added focus: tax (VAT) documents priority: critical The issue is critical—e.g. a fatal error, security problem affecting many customers. labels Feb 26, 2025
@brucealdridge brucealdridge self-assigned this Feb 26, 2025
@shendy-a8c shendy-a8c reopened this Feb 27, 2025
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Labels
focus: tax (VAT) documents priority: critical The issue is critical—e.g. a fatal error, security problem affecting many customers. type: bug The issue is a confirmed bug.
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